|
|
Overview
Products Overview
Business Benefits
IP Telephony User Scenarios
How will Avaya IP Telephony Solutions help your clients with real-world business issues? The following scenarios show how:
• The IT manager of a mid-sized software business wants a communications system that will grow with the business and streamline voice and data operations over one networked infrastructure.
• A small university wants to improve communication services throughout the campus, while at the same time reducing communication costs.
• A financial services company's new office needs to network with the company's other locations—quickly, powerfully and inexpensively.
• A manufacturing company wants to test VoIP at a small plant first, to determine if it can improve service and save money for the entire company.
• An insurance company needs to expand and improve their large, centralized call center operation.
|
mid-sized software business Back
Mid-size Software Business Prepares to Broaden Networking Capabilities
The IT manager of a medium-size software business is preparing to upgrade and expand the company's networking capabilities. The company currently fits within a single site location—with a sizable number of remote workers—but it is growing, and multiple sites are on the horizon. The IT manager wants a platform that will continue to grow with the business and will streamline voice and data operations over one networked infrastructure.
The S8300 Media Server with a G700 Media gateway is the perfect fit for his growing business.
|
Small University Back
Small University Wants to Improve Communication Services
The site administrator at a small university wants to improve communication services throughout the campus, while at the same time reducing communication costs. The new, more robust telephony system must support offices, classrooms and dorm housing, and leverage the Ethernet data network currently in place. The administrator wants a multi-purpose communications solution to improve the university's return on investment.
That is a tall order, but the 8700 Media Server with a G600 Media Gateway controlling several other sites provides the benefits of a single system with survivability where needed.
|
A Financial Services Company Back
Financial Services Company Needs to Connect Remote Offices
A growing financial services company is adding a new office in another state. It is critical that the new office be connected to the company's other offices served by existing Avaya servers—quickly, powerfully and inexpensively. The technology manager is considering moving the entire system into IP, but wants to start with the new office first.
Upgrading and IP-enabling their current DEFINITY® servers and networking them to the new S8300 Media Server and G700 Media Gateway can help unify and integrate communications—and fully IP-enable—this geographically dispersed company:
|
A Manufacturing Company Back
Mid-Size Manufacturing Company Looks for Voice over IP Capabilities
The communications manager at a mid-size manufacturing company believes that Voice over IP (VoIP) will promote efficiencies and cost savings to her business. She wants to extend VoIP features and reliability across the enterprise, but first she needs to validate IP-enabled voice systems as a cost savings, using a small plant as a test location. She also needs to confirm that VoIP can integrate smoothly with the company's current Avaya voice communications infrastructure.
Migrating her DEFINITY® G3r server to an S8700 Media Server controlling a new S8300 Media Server and G700 Media Gateway can help her take this initial step, and move gradually to a full VoIP network—at a pace, and cost, that meets the company's needs.
|
An Insurance Company Back
Insurance Company Plans to Diversity Their Call Center Operations
The technology manager at a medium-to-large-sized insurance company feels it is time to improve the company's large, centralized call center operation by adding smaller call centers at some other enterprise sites. All the call centers need to be smoothly integrated and the new system needs to make good use of existing infrastructure.
By migrating their DEFINITY® server to an S8700 Media Server controlling two locations and networked to another, the expanded call center operation can powerfully—and transparently—service the entire customer base.
|
|
|